应对方式对公交司机受攻击行为和心理健康的中介作用

Mediating effect of coping styles on aggressive behaviors against bus drivers and their mental health status

目的探讨应对方式在公交司机受攻击行为与心理健康之间的中介作用。方法采用判断抽样方法,以447名公交司机为研究对象,采用《公交司机受攻击行为问卷》《简易应对方式问卷》《症状自评量表》调查其受攻击行为、应对方式及心理健康状况。结果公交司机受攻击行为、积极应对方式维度、消极应对方式维度、心理健康状况得分中位数依次为50.0、22.0、10.0、125.0分。受攻击行为、消极应对方式与心理健康状况得分均呈正相关[Spearman相关系数(r_S)分别为0.27,0.42,P<0.01];积极应对方式与心理健康状况得分不相关(r_S=-0.08,P>0.05)。受攻击行为公交司机对心理健康状况的总效应为0.30;消极应对方式在公交司机受攻击行为与心理健康状况之间的中介效应为0.10,占总效应的33.1%。结论消极应对方式在公交司机受攻击行为对心理健康的影响中起到部分中介作用。

Objective To explore the mediating effect of coping styles on aggressive behavior against bus drivers and their mental health status. Methods A total of 447 bus drivers were selected as the research objects using the method of judgment sampling. The aggressive behavior, mental health status and coping style of bus drivers were investigated using the Questionnaire of Aggressive Behaviors Against Bus Drivers, Symptom-Checklist 90 and Questionnaire of Simplified Coping Style Questionnaire. Results The median scores of aggressive behavior against bus drivers, positive coping style, negative coping style and mental health status were 50.0, 22.0, 10.0 and 125.0, respectively. Aggressive behavior against bus drivers and negative coping style were positively correlated with mental health status [Spearman correlation coefficient(r_S) were 0.27 and 0.42, respectively, P<0.01]. Positive coping style was not correlated with mental health status(r_S=-0.08, P>0.05). The total effect of aggressive behavior against bus drivers on their mental health status was 0.30. The mediating role of negative coping styles on aggressive behavior against bus drivers and their mental health status was 0.10, accounting for 33.1% of the total effect. Conclusion Negative coping styles play a partial mediating role on the impact of aggressive behavior against bus drivers′ mental health status.