现代高校图书馆到馆咨询服务的强化

Strengthening the Face-to-Face Reference Service for Readers in Modern University Libraries

现代高校图书馆的全开放模式在某种程度上为读者利用图书馆、查找馆藏资源带来不便。相对于数字参考咨询方式,到馆读者仍然更倾向于通过面对面咨询来与咨询馆员及时沟通并得到现场帮助。因此,高校图书馆应普遍设立咨询台、运用新技术手段、建立多层次参考服务体系、加强馆员培训,以强化现代高校图书馆到馆咨询服务。

The overall opening model of modern university libraries brings readers inconvenience in utilizing the library and searching collection resources.Relative to the digital reference,readers are still more likely to choose face-to-face reference services to communicate with reference librarians in time and get onsite assistance.Therefore,university libraries should set up reference desks,apply the new technology,establish the multi-level reference service system and strengthen the librarian training,in order t...