角色认知、控制感及工作压力的关系分析

Role Perception, Personal Control and Job Stress:A Causal Relation Analysis

通过对２ 家国有大中型企业员工的角色认知及工作压力情况的调查，分析了组织中员工角色认知、控制体验与工作压力的因素构成，其分别为角色模糊和角色冲突、控制感和控制愿望、生理压力和心理压力。在此基础上确定了对各构成因素的测量工具，并分析了各构成因素之间的相互关系。发现员工角色认知对工作压力具有显著影响，角色冲突通过对心理压力的直接影响，在角色认知对工作压力的影响中起主效应作用。控制体验在角色认知对心理压力的影响中具有明显的调节作用。

Role perception is recognized as an important cause of job stress.This paper reports a field investigation conducted in two large state enterprises. 120 workers and managers participate in the study. Factor analysis confirms the two dimensions structure of role perception: role ambiguity and rule conflict. The causal relationship between role perception, personal control and job stress were identified with the path analysis method. Specifically, role perception seems to have both direct and indirect effect via personal control on job stress.