工作满意度研究述评

A Review on Job Satisfaction Research

工作满意度一般被定义为员工对工作的情感或态度。但仔细斟酌起来,相关定义还有待完善。鉴于此,该文对什么是工作满意度进行了分析,提出应当从系统论的观点对它进行考察;讨论了工作满意度的结构划分、测量方法;分析了工作满意度与工作绩效关系研究中存在的问题,并提出了解决之道;对未来工作满意度的研究作了展望。

Job satisfaction has been defined as an attitude towards the job or an affective reflection on it. But the definition does not reflect what job satisfaction really was. For that reason, this research analyzes the definitions of job satisfaction, and proposes that job satisfaction is a complex system which should be researched systematically. Then based on the system theory, this research discusses the problems in the researches of satisfaction＇ s structure, measurement, and the relationship between job satisfaction and job performance, and suggests solutions to these problems. Finally, areas for further research are put forward.