摘要
在我国农机质量调查这项产品及服务质量的监督工作发展背景和意义的基础上,经过调查,收集大量的第一手资料,总结了我国农机调查现状;针对全国农机质量调查没有统一评价方法,分析农机用户需求,结合实际工作及环境,建立起农机质量调查评价数学模型;研究影响农机质量满意度的因素;提出以适用性、安全性、可靠性和售后服务为主,以调查对象基本情况、随机技术文件及产品质量证明为补充内容,由18个主要指标组成的农机产品质量调查评价体系,统一农机质量调查的内容、方法和评价指标,并经过实际调查验证。
It is the main supervision job that the agricultural machinery product and service quality in our country agricul-tural machinery mass survey of a book through on the basis developing background and significance, collect large amount of firsthand data, sum up out our country agricultural machinery survey into current situation, basis the actual job and environment specifically for the whole nation agricultural machinery mass does not unified the consumer need who appraises method, analyses agricultural machinery on inquiry, build up agricultural machinery mass inquiring into the factor apprai-sing mathematic model, studying the degree of satisfaction affecting agricultural machinery mass's. Put forward gives first place to serviceability, security, reliability and after - sale services, take that fundamental condition of respondents, random technology document and product quality prove that as the agricultural machinery product quality that 18 together main indicators supplementing content are composed of inquiring into the agriculture appraising system, unite content, method that agricultural machinery mass inquires into and appraise an index, and by that reality inquires into verification.
出处
《农机化研究》
北大核心
2010年第2期37-40,43,共5页
Journal of Agricultural Mechanization Research
基金
甘肃农机化科技项目(T2006-13)
关键词
农业机械
质量调查
评价指标体系
agricultural machinery
mass is survey
appraise index system