摘要
图书馆知识管理的核心是强调服务工作中的知识含量和人的因素。知识管理的理念应用于图书馆读者服务工作,是读者服务工作的深化和发展。
The core of knowledge management in the library is to emphasize the amount of knowledge and the factor of humans in the service. The application of the idea of knowledge manage- ment into the work of serving the reader in the library is the deepening and development of the work of serving the reader.
出处
《浙江教育学院学报》
2009年第6期105-109,共5页
Journal of ZHEJIANG Education Institute
关键词
知识管理
知识服务
读者服务
knowledge management
knowledge service
reader service