5试点城市社区卫生服务中心职工满意度及稳定性比较

Comparison of Staff Satisfaction and Stabilization of Community Health Services Institutions in 5 National CHS Piloting Cities

目的:了解试点城市社区卫生服务中心职工的满意度和稳定性。方法:通过发放问卷,共调查了217名社区卫生服务中心职工。结果:5城市职工的收入满意度较低;工作环境满意度均较高;工作内容认可程度在部分地区较低,但差别不具有统计学意义;职工团队的稳定性均不高,主要与收入低、工作任务重、社会地位低以及发展前途差有关。结论:建议政府在保证政府投入足额到位的情况下,重视社区卫生机构的内涵与制度建设、加强社区卫生人力培养与规划、提高社区卫生职工对社区卫生服务的认同度。

Objective：To analyze the staff satisfaction and stabilization of community health services institutions.Methods：This study investigated 217 staffs in community health institutions in 5 national Community Health Services（CHS） reform piloting cities.Results：The study found：the rate of staff＇s income satisfaction is low;the rate of satisfaction with the work environment is high and has no significant differences;the stability of health work team is not high,the influence factors included low income,heavy work burden,low social status and poor career development prospects.Conclusions：The government should insure the enough input to community health services institutions firstly,then establish the regulations and management systems;design the training and educating plan;improve the staffs＇ recognition of community health services.