摘要
随着经济全球化的迅速发展,传统工作流系统的柔性问题成为企业之间合作的瓶颈,据此,将Web Services和A-gent技术引入到工作流系统中,提出一种新的系统模型并在模型中增加服务信息库和本地服务库,该模型已应用到开发的客户关系管理(Customer Relationship Management,CRM)系统中,运行结果表明该工作流系统模型增加了系统的灵活性和互操作性。
With the rapid development of economic globalization,the flexibility of traditional workflow system becomes a bottleneck among the cooperation of enterprises. Thus,this article introduces agent technology and web service into the workflow system and presents a new system model which adds service information database and local service database. The model is successfully applied to the system of CRM （customer relationship management） ,and the running results show that the workflow system model increases the flexibility and interoperability of the system.
出处
《济南大学学报（自然科学版）》
CAS
北大核心
2011年第1期27-30,共4页
Journal of University of Jinan(Science and Technology)
基金
山东省自然科学基金(ZR2009GM009)
关键词
工作流
工作流系统
柔性
workflow
workflow system
flexibility
