风险管理与临床实验室质量改进

Risk management and quality improvement in clinical laboratory

风险管理是系统地应用管理政策、程序和实践来完成风险的分析、评价、控制和监测的任务,以最小化不良事件的概率和影响。其核心过程是风险因素识别、风险估计、风险评价、风险控制、风险监测及故障调查的持续过程。临床实验室可使用风险管理工具,分析和评价检验全过程的故障,对不可接受的风险进行调查、控制和监测,促进临床检验的持续质量改进,保证患者的安全。

Risk management is the systematic application of management policies,procedures,and practices to fulfil tasks of analyzing,evaluating,controlling and monitoring risk to minimize the probability and impact of adverse events.The core process of risk management is the continuous process of identification,estimation,evaluation,control and monitoring of risk and failure investigation.There are many tools of risk management can be used to analyse and assess the total testing process.Unacceptable risk should be investigated,controlled,and monitored in order to promote continuous quality improvement and ensure patient safety.