品管圈活动在检验标本分析前质量控制中的应用

The application of quality control circle in the front control quality management of specimen in clinical laboratory

目的:探讨品管圈管理工具在降低检验标本分析前缺陷率,提高标本分析前质量中的应用效果。方法:成立品管圈,通过品管圈活动步骤,运用质量管理常用工具对检验标本分析前存在的问题进行改进,并将改进前、后状况进行比较。结果:临床检验标本缺陷率由实施品管圈活动前的0.566%降低至实施后的0.129%,差异有统计学意义(P<0.001)。结论:应用品管圈质量改进工具可有效降低临床检验标本缺陷率,提高圈员运用品管圈管理工具解决临床实际问题的能力。

Objective： To explore the effect of quality control circle in decreasing the defect rate and improving quality of specimen in clinical laboratory during the pre-analytical phase. Methods： We set up a quality control circle and used professional tools to solve existing problems of specimen in clinical laboratory following the steps of quality control circle in the pre-analytical phase. We compared the data before and after the implementation. Results： The defect rate of specimen in clinical laboratory declined from 0.566% to 0.129% （P〈0.001）. Conclusion： With the application of quality control circle tools, the defect rate of specimen in clinical laboratory decreases and the ability of professional tools to resolve actual clinical problems improves.