摘要
医疗卫生市场的改革是社会发展的需要 ,在这场改革中服务模式的转变尤为重要。作为医院重要支持保障系统的供应室 ,由传统的被动服务向主动服务模式转变是医疗卫生改革的大势所趋。作者重点介绍本院供应室在改革的形势下 ,首先更新观念 ,从医院微观上找准自己的位置 ;二是调整岗位功能 ,为服务机制转变做准备 ;三是转变服务时间、方式 ,扩大服务内容 ,为病区提供全方位优质服务 ,间接地优质服务于病员 ,充分发挥支持保障系统的作用 。
Medical reform is a need of socioeconomic development. The transit of service modes plays a key role in it. It is a whole tendency for the supply room in the back up system of a hospital to transform from passive service to active service. The authors in this paper introduce the transit of the supply room. Their advice involves: (1) first altering their views and finding own position in the medical reforms; (2)adjusting the position function; (3)regulating service time and methods, developing new service and exerting fully the role in the back up system to provide service of top quality in an indirect way. All the measures ensure their service efficiency.
出处
《南方护理学报》
2001年第6期54-55,共2页
Nanfang Journal of Nursing