构建团队协作式风险防范措施对儿科护理质量的效果分析

Analysis on the effect of constructing the risk prevention measures of teamwork on pediatric nursing quality

目的探讨构建团队协作式风险防范措施对儿科护理质量的效果分析。方法自2016年5月开始构建团队协作式风险防范措施,并在临床中实施。选取2015年5月~2016年4月在该院儿科住院的患者100例为对照组。选取2016年5月~2017年4月在该院儿科住院的患者100例为干预组。两组患者入院后均接受常规护理,观察组在此基础上采取团队协作式风险防范措施进行护理。比较两组的护理质量、不良事件、护理投诉、护理纠纷及患儿家属满意度。结果干预组静脉输液管理、管道管理、环境管理、药品管理等护理质量均明显高于对照组,差异有统计学意义(均P<0.05)。干预组护理不良事件明显少于对照组,差异有统计学意义(P<0.05)。干预组护理投诉及纠纷均明显少于对照组,差异有统计学意义(均P<0.05)。干预组患儿家属的满意度明显高于对照组,差异有统计学意义(P<0.05)。结论团队协作式风险防范措施能提高儿科护理质量,减少护理不良事件、护理投诉及纠纷的发生,能提高患儿家属满意度。

Objective To explore the effect of constructing the risk prevention measures of teamwork on the quality of pediatric nursing.Methods A total of 100 pediatric patients admitted to the hospital from May 2015 to April 2016 were selected as the control group.From May 2016 to April 2017,100 pediatric patients admitted to the hospital were selected as the intervention group.Both groups of patients received conventional nursing after admission,and the observation group took the risk prevention measures of team cooperation for nursing on this basis.The nursing quality,adverse events,nursing complaints,nursing disputes and family satisfaction of the two groups were compared.Results The nursing quality of the intervention group was significantly higher than that of the control group,and the difference was statistically significant(P<0.05). Nursing adverse events in the intervention group were significantly less than those in the control group,and the difference was statistically significant(P<0.05). Nursing complaints and disputes in the intervention group were significantly less than those in the control group,with statistically significant differences(P<0.05). The family satisfaction of the intervention group was significantly higher than that of the control group,and the difference was statistically significant(P<0.05).Conclusions Teamwork risk prevention measures can improve the quality of pediatric care,reduce adverse nursing events,nursing complaints and disputes,and improve the satisfaction of children's families.