劳务派遣员工满意度研究

A Research of Dispatch Employee Satisfaction

以移动通讯A分公司的劳务派遣员工为研究对象，参考明尼苏达工作满意度调查法基本原理，进行调查统计数据分析。结果显示，员工对工作回报、绩效管理和个人发展前景的满意度明显偏低，主要原因是公司在劳务派遣员工的薪酬管理、绩效管理、职业发展管理等方面存在显著不足。针对这些不足提出了四个方面的对策：实现弹性薪酬、考核过程透明化、完善员工的职业发展通道、塑造“以人为本”的企业文化。

Taking the dispatch employees from A branch company of Mobile Communication as the research object, the paper analyzes the statistics of the investigation according to the basic principles of Minnesota Job Satisfaction Survey. The result of analysis is that the employee satisfaction for return of work, performance evaluation and occupational prospect are low, because there is clearly insufficiency in salary management, performance management and occupational management of dispatch staff. To address these issues, this paper presents four aspects of countermeasures, providing flexible salary, making assessment process transparent, developing career development paths and shaping the ＂people-oriented＂ enterprise culture.