武汉24小时自助图书馆运营管理模式及服务效益的分析

Analysis of the 24 Hours Self-service Library Management Mode and the Service Benefits in Wuhan

论文阐述了武汉图书馆开展24小时自助借阅服务的背景和基本建设情况,以自2012年年底至今的运营服务数据为基础,对自助图书馆的运营情况及服务效益进行了分析,同时在运营管理方面提出了加大服务宣传力度、出台应急预案、合理调配图书种类等建议,以期为图书馆建设与管理24小时时自助服务研究和推广提供参考。

This paper expounds the background and basic construction of the 24-hour self-service library of Wuhan Library. Taking the service data since 2012 as the study base, the self-service library operations and the service benefits are analyzed. At the same time, several proposals about operation and management are put forward, such as to increase the publicity,to introduce the emergency plan,and rationally allocate the book types, etc, hoping to provide reference for the research and promotion of library＇ s construction and management of the 24 hours self-service.