摘要
概述了我国电力企业推行优质服务的重要性,分析了电力企业推行优质服务过程中存在的一些问题,指出了电力企业推行优质服务的几项有效对策,希望为我国电力企业服务发展提供帮助。
This paper mainly outlines the importance of implementing high-quality service in China’s electric power enterprises, analyses some problems existing in the process of implementing high-quality service in electric power enterprises, and points out several effective countermeasures for implementing high-quality service in electric power enterprises, hoping to provide help for the service development of electric power enterprises in China.
作者
张婉琳
张慧琦
张海荣
ZHANG Wan-lin;ZHANG Hui-qi;ZHANG Hai-rong(State Grid Heilongjiang Electric Power Co., Ltd. Harbin Power Supply Company, Harbin 150001, China;State Grid Heilongjiang Electric Power Co., Ltd., Harbin 150001, China)
出处
《黑龙江科学》
2019年第7期144-145,共2页
Heilongjiang Science
关键词
电力企业
服务创新
发展
制度
研究
Electric power enterprise
Service innovation
Development
System
Research