持续质量改进在消毒供应中心质量管理中的应用效果

Application Effect of Continuous Quality Improvement in Quality Management of Disinfection Supply Center

目的探讨持续质量改进在消毒供应中心质量管理中的应用效果。方法选择该院2017年9月—2018年9月采取常规管理期间消毒供应中心接收的510份手术器械及同期各科室60名医护人员作为对照组;另选择2018年10月—2019年10月该院实施持续质量改进期间消毒供应中心接收的510份手术器械及同期各科室60名医护人员作为观察组。比较两组质量管理效果及科室医护人员满意度。结果观察组手术器械清洗合格率为99.61%、灭菌合格率为99.41%、包装合格率为99.61%、发放合格率为99.61%,分别高于对照组的95.69%、95.10%、94.51%、96.08%,差异有统计学意义(P<0.05);观察组医护人员对消毒供应中心质量管理的总满意度为98.33%,高于对照组的85.00%,差异有统计学意义(P<0.05)。结论消毒供应中心实施持续质量改进,能够提升质量管理效果,提升科室医护人员对消毒供应中心质量管理的满意度。

Objective To explore the application effect of continuous quality improvement in the quality management of disinfection supply centers.Methods 510 surgical instruments received by the disinfection supply center during the routine management period in our hospital from September 2017 to September 2018 were selected and 60 medical staff in various departments during the same period as the control group;in addition,we selected the period from October 2018 to October 2019.During the continuous quality improvement of the hospital,510 surgical instruments received by the Disinfection Supply Center and 60 medical staff from various departments in the same period served as the observation group.Compare the two groups'quality management effects and department medical staff satisfaction.Results The qualified rate of cleaning surgical instruments in the observation group was 99.61%,the qualified rate of sterilization was 99.41%,the qualified rate of packaging was 99.61%,and the qualified rate of distribution was 99.61%,which were higher than those of the control group of 95.69%,95.10%,94.51%,and 96.08%respectively,the difference was statistically significant(P<0.05);the overall satisfaction of the medical staff in the observation group with the quality management of the disinfection supply center was 98.33%,which was higher than 85.00%in the control group,and the difference was statistically significant(P<0.05).Conclusion The implementation of continuous quality improvement in the disinfection supply center can improve the quality management effect and improve the satisfaction of the department's medical staff with the quality management of the disinfection supply center.