“双一流”高校图书馆智慧服务现状研究

Research on the Current Situation of Smart Services in"Double First-Class"University Libraries

智慧服务是高校图书馆服务的转型升级,是高校图书馆可持续发展的必然选择。文章以42所“双一流”高校图书馆为主要研究对象,从智慧借阅服务、智慧发现系统、智慧科研服务、个性化智慧服务、智慧咨询服务、智慧空间服务、移动图书馆服务七方面对高校图书馆智慧服务现状进行分析,深挖其存在的问题,从而提出完善图书馆智慧服务体系、建立专业的智慧服务团队、完善智慧服务设备系统、优化智慧服务内容与形式、营造良好的智慧空间服务等改善策略。

Smart services are the inevitable choice for the transformation and upgrading of university library services,and are also essential for the sustainable development of university libraries.This article focuses on 42“Double First-Class”university libraries,analyzing the current status of smart services in university libraries from aspects such as smart borrowing services,smart discovery systems,smart research services,personalized smart services,smart consulting services,smart space services,and mobile library services.The article also explores the existing problems and proposes improvement strategies,such as perfecting the smart service system of libraries,establishing professional smart service teams,improving smart service equipment systems,upgrading smart service content and forms,and creating a good smart space service environment.