基层政府数字治理的内涵、价值、挑战与对策

The Connotation,Value,Challenges and Countermeasures of Digital Governance in Grass-roots Governments

在新技术日新月异融合发展时代,基层政府在数字治理上提升领导力,有效解决政府自身和社会存在的突出问题,是适应新形势下政府治理能力现代化的必然要求。基层政府数字治理描述的是一种整体性转型状态,其内涵主要涉及组织、行为与技术三个层面。研究发现,基层政府数字治理具有双重效应:一是数字技术打破了传统治理的“僵硬防线”,促使人们形成了数字共享、社会共治、生活共融、规则共守等“四共”价值追求;二是数字技术嵌入基层治理仍面临政府数据数字化不充分、群众数字化方式不普及、数字政策法律规范不健全、多方主体数字观念不解放、数字新基建不理想等藩篱。基于“组织—行为—技术”的分析框架,基层政府数字治理可考虑从“两赋两强”路径进行纾解:赋予基层政府数字治理的事权财权,赋予基层政府数字治理的广泛协同;强化基层政府数字治理的制度保障,强化基层政府数字治理的技术支撑。

In the era of rapid integration and development of new technologies,improving the leadership of grass-roots govern⁃ments in digital governance and effectively solving the outstanding problems of the government itself and the society are the inevi⁃table requirements for the modernization of government governance capacity under the new situation.The digital governance of grass-roots government describes a state of overall transformation,and its connotation mainly involves three levels of organization,behavior and technology.Through research,it is found that the digital governance of grass-roots governments has dual effects:first,digital technology has broken the"rigid line of defense"of traditional governance,prompting people to form the"four com⁃mon"value pursuit of digital sharing,social governance,life integration,and rule adherence;Second,digital technology embedded in grassroots governance still faces barriers such as inadequate digital content of the government,the lack of popularization of digi⁃tal literacy of the masses,the imperfect use of digital norms,the lack of emancipation of digital concepts,and the imperfect con⁃struction of new digital infrastructure.Based on this,this paper,based on the analytical framework of"organization-behavior-tech⁃nology",proposes that grass-roots government digital governance can be improved by the following"two endowments and two strengths"path:endowing grass-roots governments with the power and financial rights of digital governance,endowing grass-roots governments with the extensive coordination of digital governance,strengthening the institutional guarantee of grass-roots govern⁃ment digital governance,and strengthening the technical support of grass-roots government digital governance.