阻碍大学生求助网络心理咨询的原因分析——基于11位大学生的深度访谈

Analysis of the Reasons for Hindering College Students from Seeking Online Psychological Counseling—Based on In-Depth Interviews with Eleven College Students

为探讨阻碍大学生求助网络心理咨询的原因,以质性研究方法对11位大学生进行深度访谈。研究发现,传统求助文化中“知耻文化”和“怕麻烦他人”的价值观,求助污名化的心态,对网络心理咨询的认知误区,对其安全性和咨询效果的顾虑,以及获取渠道的缺乏是阻碍大学生寻求网络心理咨询协助的重要原因。当前高校应重视网络心理咨询服务的建设,加强网络心理咨询相关规范的建设和宣传教育,提高大学生求助的意愿。

To explore the reasons that hinder college students from seeking online psychological counseling, a qualitative research method was used to conduct in-depth interviews with eleven college students. Research has found that the values of “shame culture” and “fear of troubling others” in traditional help seeking culture, the stigmatization of help seeking, cognitive misconceptions about online psychological counseling, concerns about its safety and effectiveness, and the lack of access channels are important reasons that hinder college students from seeking online psychological counseling assistance. At present, universities should attach great importance to the construction of online psychological counseling services, strengthen the construction and promotion of relevant standards for online psychological counseling, and enhance the willingness of college students to seek help.