National Standards for Urban Rail Transit

National Standards for Urban Rail Transit

下载PDF

导出

摘要 In this paper, we suggest the creation of passenger service standards for urban rail transit. We put forward standards suited for China's actual conditions, aimed at meeting an international level of service based on customer-oriented principles.

作者 Chen Yanshen Qin Guodong Zhang Suyan

出处《China Standardization》 2008年第2期27-31,共5页 中国标准化（英文版）

关键词 Public transit Urban rail transit Passenger service Service quality STANDARDS Public transit Urban rail transti Passenger service Service quality Standards

分类号 F203 [经济管理—国民经济]

引文网络
相关文献

参考文献7

1[1]GB/T 15624.1-2003 Guideline for standardization of service-Part 1:General rule[S]
2[2]CJ/T 3024.1-1993 Passenger Service of Urban Public Transport-Urban Subway[S]
3[3]Tian Wu,Li Heng.Service Sector Practice,Version 2000,ISO 9001 Standards[M].Beijing:China Metrology Publishing House/Standards Press of China,2001.7-9
4[4]Hong Shengwei.Service Qualty System in Bus Stations[M].Beijing:Standards Press of china,2002.41-57
5[5]The 1993 China Urban Construction Statistics Yearbook[Z],Department of Planning and Finance of Ministry of Construction,PRC.
6[6]BSI BS EN 13816:2002 Transport-Logistics and services-Public passenger transport-Service quality definition,targeting and measurement[S]
7[7]DIN EN 15140:2006-07 Public passenger transport:Basic requirements and recommendations for systems that measure delivered service quality[S]

1Lien Herliani Kusumah.The Essential Factors of TQM Principles Implementation in Small Industries in Indonesia[J].Journal of US-China Public Administration,2013,10(12):1190-1198.
2晓生.关注一项新的特定行业管理体系标准认证——IRIS(国际铁路行业标准)[J].中国质量,2008(9):49-51. 被引量：2
3Qi Zou,Keding Lu,Yusheng Wu,Yudong Yang,Zhuofei Du,Min Hu.Ambient photolysis frequency of NO2 determined using chemical actinometer and spectroradiometer at an urban site in Beijing[J].Frontiers of Environmental Science & Engineering,2016,10(6):73-81. 被引量：2
4Li Xiaoyu.Food Safety & Standards[J].China Standardization,2005,50(5):7-11.
5Mou Yue,Wang Lidi.Standardizing signs on public information in the New Coastal Area[J].China Standardization,2007,52(3):28-31.
6Li,Chen,Yang,Chaoying（图）.Promote Urban Traditions through Architecture An Interview with Master Architect Zhang Jinqiu[J].China & The World Cultural Exchange,2006,72(4):16-19.
7Dong Yixin Yang Hongyi.Standards lmplementation of MSW[J].China Standardization,2005,50(5):19-21.
8Liu Fan,Wang Lixin,Tan Xiangsheng.Digital virtual flight testing and evaluation method for flight characteristics airworthiness compliance of civil aircraft based on HQRM[J].Chinese Journal of Aeronautics,2015,28(1):112-120. 被引量：16
9Ni Guangnan.Carry Out Open Standard & Promote Independent Creation Seminar of "Open Standard, Intellectual Property Rights and Innovation"[J].China Standardization,2007,52(1):18-22.
10Dong Wenhuan.Strengthen Construction of Standardization to Promote Development of Petrochemical Enterprises[J].China Standardization,2006,51(4):28-32.

China Standardization

2008年第2期

浏览历史

内容加载中请稍等...

National Standards for Urban Rail Transit

参考文献7

相关作者

相关机构

相关主题

浏览历史