非典前后医德医风问题的比较分析

Comparative Analysis of the Medical Ethics Problems before and after SARS

通过问卷调查,对非典前后医德医风问题进行比较分析。结果显示,医德医风问题在非典以前较多,非典期间减少,非典之后又有所增加。但总的来看,非典前后医德医风的变化并不是很大。在三个阶段,医德医风主要问题都表现在医务人员服务态度差、利用工作谋私利、排长队、工作消极以及收费等五个方面。具体而言,表现最突出的是排长队问题,其次是收费问题、医务人员服务态度和工作消极问题,以及医务人员谋私利的问题。

Based on survey, this study compares the main problems of the medical ethics before and after SARS. It indicates less occurrences of problems during SARS than ever, but more again after. But in general, the study shows insignificant changes before and after SARS. In different periods of time, the main problems are all embodied in five aspects, i.e., medical staff provide poor services for the patients, medical staff pursue their own interests in work, the patients have to wait in long lines for their turns, medical staff are slack in work, and payment for medical care. Exactly speaking, the most outstanding aspect is waiting in long lines, followed by payment issue, poor services, being slack in work, and pursuing own interests in work.