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急诊护理纠纷隐患及防范措施

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摘要 通过对急救护理过程中易发生护患纠纷的节点的分析,该院认为沟通不畅、急救物品准备不足、护理文书不规范和护理操作不当是护患纠纷产生的主要原因。针对这些原因,该院采取了加强护患沟通、强化护理操作技能、增加服务手段等有效措施,护理工作上升到了新的水平,从而减少和避免了护理纠纷的发生。
出处 《中外医疗》 2013年第13期137-138,共2页 China & Foreign Medical Treatment
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