医疗领域价值共创研究现状与展望

Studying on The Status and Prospect of Value Co-creation Research in Medical Field

价值共创强调供需双方共同创造价值,打破企业是价值的唯一创造者的传统观点。随着信息技术的发展,患者能够通过网络了解更多医疗相关知识,有能力与医务人员共同商讨治疗方案。疾病诊疗过程中,医患双方共同努力,有助于提高疾病诊疗效果和改善医疗质量。本文通过对国内外医疗领域价值共创的相关研究进行梳理,阐述价值共创的测量现状、患者参与价值共创的影响因素和产生的结果,最后提出相应的研究展望。

Value co-creation theory emphasizes that suppliers and customers create value together, which has broken the traditional value creation theory that believes the enterprise is the only value creator. With the development of information technology ,patients can learn more medical knowledge through internet and discuss the treatment plan with medical professionals. During the process of treatment, joint effort of doctors and patients is indispensable to improve treatment effect and medical quality. Based on analysis of related research on value co-creation in medical field at home and abroad, the status, factors to influence the patients 1 participation and outcomes were expounded, and future research prospect was put forward.