摘要
目的:分析“绿色-安全”大感控理念在院内感染管控中的应用效果。方法:选取本院2019年1月至2021年10月收入的500例患者为研究对象,依据“绿色-安全”大感控理念实施时间段分为两组各250例。对照组实施传统的院内感染管控,观察组则是实施“绿色-安全”大感控理念,对比两组患者的院内感染(伤口/切口感染、肺部感染、泌尿系统感染)总发生率、医疗服务满意度(服务态度、操作水平、沟通能力、服务及时性)评分、护患纠纷(护理管理纠纷、护理技术纠纷、护士职业道德纠纷)总发生率差异。结果:观察组的院内感染总发生率6.00%、护患纠纷总发生率8.00%,低于对照组的15.60%、20.00%,差异有统计学意义(P<0.05);实施前两组患者的医疗服务满意度评分比较,差异无统计学意义(P>0.05),实施后均高于实施前,且观察组高于对照组,差异有统计学意义(P<0.05)。结论:在院内感染管控中“绿色-安全”大感控理念有助于降低院内感染总发生率以及护患纠纷总发生率、提升患者的医疗服务满意度评分,值得使用。
Objective:To analyze the application effect of the concept of“green-safe”infection control in nosocomial infection control.Methods:A total of 500 patients with income from January 2019 to October 2021 in our hospital were selected as the research objects,and they were divided into two groups with 250 cases in each group according to the implementation time period of the“green-safe”large sensory control concept.The control group implemented traditional nosocomial infection control,while the observation group implemented the concept of“green-safe”infection control.Differences in the score of service satisfaction(service attitude,operational level,communication ability,service timeliness)and the total incidence of nurse-patient disputes(nursing management disputes,nursing technical disputes,and nurses'professional ethics disputes).Results:The total incidence of nosocomial infection in the observation group was 6.00%,and the total incidence of nurse-patient disputes was 8.00%,which was lower than 15.60%and 20.00%in the control group,and the difference was statistically significant(P<0.05).There was no significant difference in service satisfaction scores(P>0.05),and the difference was statistically significant(P<0.05).Conclusion:The concept of“green-safe”infection control in nosocomial infection control can help reduce the total incidence of nosocomial infection and the total incidence of nurse-patient disputes,and improve the patient's medical service satisfaction score,which is worthy of use.
作者
车侠
Che Xia(Department of Infection,Lianyungang Sheng'an Hospital,Lianyungang Jiangsu,222100,China)
出处
《中外女性健康研究》
2023年第11期9-12,共4页
Women's Health Research
关键词
院内感染管控
“绿色-安全”大感控理念
院内感染
护患纠纷
Nosocomial infection control
“Green-safe”infection control concept
Nosocomial infection
Nurse-patient disputes