“互联网+居家护理”在志愿护理服务中的应用效果

A pplication effect of"Internet+home care"in volunteer nursing service

目的探讨"互联网+居家护理"在志愿护理服务中的应用效果。方法选取2020年12月至2021年12月"党群服务365平台"82例需要服务人群作为研究对象,采用随机数字表法将其分为对照组(41例)和观察组(41例)。对照组实施常规医疗服务,观察组实施"互联网+居家护理"服务,两组均持续护理12个月。比较两组的医院看病次数、医疗花费情况、日常生活能力、精神状态、照护者照护技能水平以及生活满意度。结果观察组医院看病次数、医疗花费情况均少于对照组,差异有统计学意义(P<0.05);观察组护理后日常生活活动能力量表(ADL)评分低于对照组,简易精神状态检查量表(MMSE)评分、照护技能水平评分均高于对照组,差异有统计学意义(P<0.05);观察组护理后生活满意度调查表(LSR)各项评分均高于对照组,差异有统计学意义(P<0.05)。结论通过互联网平台,护理志愿者对服务人群进行居家护理,能够改善服务人群的精神状态,促使其保持身心健康,提高生活自理能力,还能提高照护者的护理技能,一定程度上减少看病次数和医疗花费,从而提升服务人员满意度。

Objective To explore the application effect of"Internet+home nursing"in voluntary nursing services.Methods A total of 82 people in need of service by the"365 platform for party and mass service"from December 2020 to December 2021 were selected as the research subjects.They were divided into control group(41 cases)and observation group(41 cas-es)by random number table method.The control group was provided with routine medical services,and the observation group was provided with"Internet+home care"services.Both groups received continuous care for 12 months.The number of hospital visits,medical expenses,daily living ability,mental state,caregiver care skill level and life satisfaction of the two groups were compared.Results The number of hospital visits and medical expenses in observation group were lower than those in control group,and the differences were statistically significant(P<0.05).The score of activities of daily living(ADL)in the observation group was lower than that in the control group,and the score of mini-mental state examination(MMSE)and nursing skill level in the observation group were higher than those in the control group,with statistical signifi-cances(P<0.05).The scores of post-nursing life satisfaction rating(LSR)in the observation group were higher than those in the control group,with statistical significances(P<0.05).Conclusion Through internet platforms,nursing volunteers can provide home care to the service population,which can improve the mental state of the service population,promote their physical and mental health,improve their ability to take care of themselves,improve the nursing skills of caregivers,reduce the number of visits and medical expenses to a certain extent,and thus improve the satisfaction of service personnel.