高质量发展背景下医院运营管理信息化研究热点、演化与趋势

Research hotspots,evolution and trend of IT application in hospital operation and management in the context of high-quality development

目的:医院运营管理信息化是提升医院综合实力和竞争力的关键举措。它不仅能够提高医院的管理效率和决策水平,还能够提升服务质量和患者满意度,促进医疗资源的合理配置和利用,以及推动整个医疗行业的数字化转型与智能化升级。方法:基于2004年―2024年中国知网(CNKI)数据库中的247篇中文文献,运用CiteSpace V6.3 R1(64-bit)、知网可视化分析软件、文献计量在线分析平台等方法提炼出该领域的研究热点、来源与演化趋势。结果:2004年―2024年,医院运营管理信息化的研究发文数量呈逐年上升趋势;绩效管理是医院运营管理的核心内容(DRG绩效和“国考”)、公立医院运营管理追求高质量发展、信息化是医院运营管理现代化的重要手段是当前的研究热点。医院运用绩效考核提升运营效率、医院运营管理信息化建设助力内控管理、运营管理信息化赋能医院高质量发展是该领域研究的趋势前沿。结论:推动我国医院运营管理信息化的发展,应当从加强政策支持、加大投入力度、推进标准化建设、培养专业人才、注重信息安全保障等方面着手。

Objective IT application in hospital operation and management is a key initiative to enhance the comprehensive strength and competitiveness of hospitals.It can not only improve the management efficiency and decision-making level of hospitals,but also improve the service quality and patient satisfaction,promote the rational allocation and utilization of medical resources,as well as promote the digital transformation and intelligent upgrading of the entire healthcare industry.Methods Based on 247 Chinese literatures in CNKI database from 2004 to 2024,research hotspots,sources and evolution trends in this field were extracted by using CiteSpace V6.3 R1(64-bit),CNKI visual analysis software and online bibliometric analysis platform.Results From 2004 to 2024,the quantity of research papers on IT application in hospital operation and management showed a rising trend year by year.Performance management is the core content of hospital operation and management(including the DRG performance and"Guokao",which means the national accreditation for hospital levels).The pursuit of high-quality development in public hospitals and developing IT application as an important means of hospital operation management modernization are current research hotspots.The research trends include:application of performance evaluation to improve operational efficiency,IT application in hospital operation management to facilitate internal control management and empower hospitals'high-quality development.Conclusion To promote IT application in hospital operation and management in China,efforts should be made in strengthening policy support,increasing investment,promoting standardization,cultivating professional talents and focusing on information security protection.