基于业内人士视角的政府购买图书馆服务的风险认知研究

Research on Risk Perception of Government Purchasing Library Services from the Perspective of Industry Insiders

[目的/意义]政府购买图书馆服务已成为目前图书馆服务供给的新模式,然而随着实践的发展,其风险问题也日益凸显。本文基于业内人士视角,全面系统地调查政府购买图书馆服务的风险认知,为多元主体的风险控制提供理论依据。[方法/过程]在前期调研的基础上,采用专家调查法对政府购买图书馆服务的风险因素进行归纳和筛选,最终确立3大类28项风险因素,并构建相关风险层次体系。随后采用问卷调查法调查图情业内人士的风险认知,结合风险发生的可能性和其产生后果分析各项风险强度。[结果/结论]研究表明,业内人士已有风险意识,但认知并不明晰;依所在机构性质、职务和学科背景的不同,其认知存在差异。

[Purpose/significance]Government purchasing library service has become a new mode of library service supply.However,with the development of practice,its risk problem is prominent increasingly.It investigates the risk perception of government purchasing library services from the perspective of librarians comprehensively and systematically,and provides theoretical basis for risk control of multiple subjects.[Method/process]According to the results of preliminary investigation,the risk factors of government purchasing library services were summarized and screened by expert investigation method,finally 28 risk factors in 3 categories were established,and the related risk hierarchy system was constructed.It used the questionnaire survey method to investigate the risk perception of industry insiders,and analyzed the risk intensity based on the possibility of risk occurrence and its consequences.[Result/conclusion]Insiders have risk awareness,but their cognition is not clear.According to the nature of the organization,position and subject background,their cognition is different.