为何人际价值观冲突难以达成共识?理论解释及调解策略

Why is it difficult to reach consensus in interpersonal value conflict situations?Theoretical explanations and mediation strategies

人们常常用“道不同,不相为谋”来形容人际价值观冲突发生后共识的难以达成性。在这个过程中,个体不仅会产生一系列消极的主观感受,还会形成指向对手的偏见和敌意,进而使得基于价值观差异而产生的人际冲突在调解上具有很大的困难。目前研究者主要从自我威胁和个人客观性幻觉两个方面来解释为何人际价值观冲突难以达成共识,并在此基础上发展出了自我肯定和他人肯定的调解策略。未来研究需要更多丰富相关的理论解释,关注人际价值观冲突中的影响因素及其作用效果,并拓展相关的调解策略和应用实践研究。

People often use the phrase“different paths,no conspiracy”to describe the difficulty of reaching a consensus after an interpersonal value conflict occurs.Due to the conflict,people will not only experience a series of negative subjective feelings,but also develop prejudice and hostility toward their opponents.Together,these feelings make it very difficult to resolve interpersonal conflicts based on value differences.Values are represented and constructed in such a way that people are prone to two cognitive biases in the face of interpersonal value conflicts:self-threat and the illusion of personal objectivity.Currently,researchers have focused on two interpersonal values conflict mediation strategies:self-affirmation and other-affirmation.Future research needs to enrich the relevant theoretical explanations,focus on the influencing factors and their effects in interpersonal value conflicts,and expand their mediation strategies and related application practices.