持续质量改进干预模式对静脉药物配置中心工作质量的影响

Effect of Continuous Quality Improvement Intervention Mode on Work Quality of Intravenous Drug Dispensing Center

目的:探讨持续质量改进干预模式对静脉药物配置中心工作质量的影响。方法:选取菏泽市定陶区人民医院2021年7月—2023年9月静脉药物配置中心工作人员80名为研究对象,以投掷硬币法为分为参照组(40名)和研究组(40名)。参照组采用常规干预模式,研究组在参照组基础上采用持续质量改进干预模式。对比两组工作差错发生率、工作人员工作质量评分以及干预满意度。结果:研究组工作差错发生率低于参照组,差异有统计学意义(P=0.0132)。研究组剂量控制、无菌操作、溶媒选择、药物配置及药品发放工作质量评分较参照组高,差异有统计学意义(P<0.0001)。研究组干预满意度较参照组高,差异有统计学意义(P=0.0132)。结论:持续质量改进干预模式可以有效降低静脉药物配置中心工作人员的工作差错发生率,提高工作人员的满意度以及工作质量。

Objective:To explore the effect of continuous quality improvement intervention mode on the work quality of intravenous drug dispensing center.Methods:Eighty staff members from the intravenous drug dispensing center of Heze Dingtao District People's Hospital from July 2021 to September 2023 were selected as the study subjects.They were divided into the reference group(40 participants)and the study group(40 participants)by coin tossing method.The reference group adopted the conventional intervention mode,and the study group adopted the continuous quality improvement intervention mode based on the reference group.The incidence of job errors,job quality rating and intervention satisfaction were compared between the two groups.Results:The incidence of work errors in the study group was lower than that in the reference group,and the difference was statistically significant(P=0.0132).The quality scores of dose control,aseptic operation,solvent selection,drug allocation and drug delivery in the study group were higher than those in the reference group,and the differences were statistically significant(P<0.0001).The intervention satisfaction of the study group was higher than that of the reference group,and the difference was statistically significant(P=0.0132).Conclusion:Continuous quality improvement intervention mode can effectively reduce the work error rate of intravenous drug dispensing center staff,improve staff satisfaction and work quality.