基于JCI标准的医院危急值综合通信干预策略的运用

Application of Comprehensive Communication Intervention Strategy of Hospital Critical Value Based on JCI Standard

目的探讨基于JCI标准的医院危急值综合通信干预策略的运用效果。方法分别将实施"基于JCI标准的危急值综合通信干预"策略前后设置成常规组与实验组。其中2017年12月至2018年12月实施策略前的研究资料设置为对照组,2019年1月至2020年1月实施策略后的研究资料设置为实验组。每组入选危急值报告200份进行探究与分析。结果实验组的危急值报告的及时率与正确率均大于对照组,差异均有统计学意义(P<0.05)。实验组的医护人员危急值应答正确率和危急值处理正确率均大于对照组,差异均有统计学意义(P<0.05)。结论在医院危急值报告管理持续改进中,运用高规格的JCI标准制定危急值综合通信干预系统需要多部门协调与合作,更需要不断提升医院的信息化系统。

Objective To explore the application effect of comprehensive communication intervention strategy for critical value based on JCI standard.Methods Before and after the implementation of the strategy of“comprehensive communication intervention of critical value based on JCI standard”,the patients were divided into the conventional group and the experimental group.The research data from December 2017 to December 2018 before the implementation of the strategy were set as the control group,and the research data from January 2019 to January 2020 after the implementation of the strategy were set as the experimental group.Each group selected 200 critical value reports for exploration and analysis.Results The timeliness rate and accuracy rate of critical value report in the experimental group were higher than those in the control group,with significant statistical difference(P<0.05).The correct rate of critical value response and critical value treatment of medical staff in the experimental group were higher than those in the control group,with significant statistical difference(P<0.05).Conclusion In the continuous improvement of hospital critical value report management,the development of comprehensive communication intervention system for critical value based on high standard JCI standard needs multi department coordination and cooperation,and even needs to continuously improve the hospital information system.