非洲公共行政中的工作满意度:一项系统研究综述

Job satisfaction in African public administrations:a systematic review

本文对非洲1990—2014年期间"公共雇员工作满意度"的相关文献进行了回顾。本文选取了22篇英语和法语的同主题文献,采用的方法是系统综述法。研究结果表明,工作环境是影响非洲公务员工作满意度最重要的因素,而个人特征和工作性质对满意度的影响相对较小。研究还发现,非洲工作满意度研究的理论框架主要来自西方国家,这会导致出现意料之外的结果,这说明有必要根据本地实际调整研究模型。此外,本文还讨论了非洲工作满意度的影响结果和未来潜在的研究议题。

In this study,we present a review of public agents’job satisfaction in Africa between1990 and 2014.Using the systematic review methodology,we analyse and put in perspective 22 English and French publications on this subject.Results suggest that work environment attributes are the most important antecedents of job satisfaction among African public servants,whereas the effects of personal and work characteristics are marginal.We also found that most of the research dedicated to job satisfaction in Africa relied primarily on theoretical frameworks developed in Western countries.This leads to unexpected results,indicating the need to fit the research models to local specificities.The consequences of job satisfaction in Africa and suggestions for future research are also discussed.