公共部门创新何以存活?试析反馈、问责和学习的作用

What makes public sector innovations survive?An exploratory study of the influence of feedback,accountability and learning

公共部门创新能否持续下去?其存活机会由什么决定?这些在公共管理文献中依然是空白。本项探索性研究聚焦于比利时、法国、荷兰、罗马尼亚、斯洛伐克以及英国公共部门创新奖的获奖者与被提名者。通过对220个案例的调查,本研究对反馈闭环、问责机制和学习过程能否解释公共部门创新的存活这一问题展开了剖析。结论是:一种能够反馈、问责和学习的文化与创新的存活之间似乎是正相关的。

The question whether public sector innovations last,and what determines their chances of survival,remains a gap in the public management literature.This exploratory study focuses on the winners and nominees of public sector innovation awards in Belgium,France,the Netherlands,Romania Slovakia and the UK.Through a survey covering 220 cases,it examines whether feedback loops,accountability mechanisms and learning processes(FAL)can explain the survival of public sector innovations.The conclusion is that a culture of feedback,accountability and learning seems to be positively linked with the survival of innovations.