社区公共文化服务的居民参与:公共服务质量与动机的双重驱动

Civic Engagement in Public Cultural Services: Double Drives of Public Service Quality and Public Service Motivation

居民参与是社区治理的基础。本文在探讨社区公共文化服务居民参与问题中,提出了一个基于社区公共文化服务质量和居民公共服务动机的双重驱动分析框架,指出社区公共文化服务质量是影响居民文化参与的外生驱动,而居民自身的公共服务动机是非常重要的内生驱动因素,并运用结构方程模型进行了实证检验,根据分析结论,提出应突出公共文化服务的精准性,大力提升社区公共文化服务质量,同时要重视高公共服务动机社区居民的带头作用,科学测评、选拔、激励居民的公共服务动机,创新社区文化治理路径。

Civic engagement(CE)is the basis of community governance.In the research on the problem of residents’insufficient participation in community public cultural services in China,a dual driving analysis framework based on the community public cultural services quality(PSQ)and residents’public service motivation(PSM)is put forward.It shows that the community public cultural services quality is an external driving force affecting residents’cultural participation,while the residents’PSM is a very important internal driving force.Through the structural equation model,the author suggests that the accuracy of public cultural services should be highlighted to vigorously improve the community public cultural services quality,meanwhile,the leading role of community residents with high PSM should be payed attention to,scientifically evaluation,selection and motivating should be adopted to stimulate residents’PSM to innovate community culture governance path.