知识服务中的内容资源深度开发探究——基于“知乎”平台实践

In-depth Development and Exploration of Content Resources in Knowledge Service——Based on"Zhi hu"Practice

随着人工智能、大数据以及云计算等技术的应用,知识服务模式从全文在线转向知识付费,由此产生知识服务特征的改变。文章在阐述知识服务的需求、交付和资源要求等方面特征改变的基础上,通过对“知乎”内容资源开发模式的分析,提出知识服务中内容资源开发的3种模式,即横向、纵向和层次化开发。3种模式相辅相成,满足用户的知识消费需求,推动知识服务的不断优化与可持续发展。

Content resources are the basis of knowledge service,but also the premise of the sustainable development of knowledge service.With the application of artificial intelligence,big data,cloud computing and other technologies,the knowledge service model has shifted from fll-text online to knowledge payment,resulting in changes in the characteristics of knowledge service.On the basis of explaining the characteristic changes of the demand,delivery and resource requirements of knowledge service,through the analysis of zhihu"content resource development mode,this paper proposes three modes of content resource deve lopment in knowledge service,namely horizontal,vertical and hierarchical development.The three modes complement each other to meet the users'knowledge consumption needs and promote the continuous optimization and sustainable development of knowledge services.