公共图书馆信息咨询服务创新研究——以广州图书馆为例

近年来,广州图书馆信息咨询服务不断开拓服务新模式,推动业务创新,并取得了一些成效。笔者梳理广州图书馆在信息咨询服务创新实践中得到的一些启示与思考,希望能为公共图书馆信息咨询服务创新提供一些经验成果。

In recent years,Guangzhou Library’s information consulting services have been constantly updated,pioneering new service models,and promoting business innovation.And achieved some results.The author sorts out some inspirations and reflections from the innovation practice of information consultation service in guangzhou library,hoping to provide some experience results for the innovation of information consultation service in public libraries.