品质服务 情暖旅途 浦东机场发布年度“十大服务举措”

High-graded service warms your journey Shanghai Pudong International Airport issued“10 Service Measures”of 2020

2020年,一场突如其来的疫情,让人们出行的旅途开启了"暂停键",各地机场客流量明显下降。但对于浦东机场来说,其高品质的服务不因疫情影响而减低,不因客流量减少而打折,始终秉持"安全、便捷、人性化"的服务理念不变,一边严控疫情,一边聚焦旅客体验。近日,浦东机场推出了今年的"十大服务举措",以旅客需求为出发点,提供便捷的流程体验,营造舒适的空间环境,彰显多元的文化服务产品,打造安全、便捷、舒适的温馨港湾。浦东机场连续五年推出的"十大服务举措",给旅客出行带来了便捷,打响了上海品牌。

The unexpected epidemic paused the passengers’journey,reducing the passenger volume of the domestic airports.Despite the depressing situation,Shanghai Pudong International Airport still keeps its high-graded service and upholds its"Safe,Convenient,and Humanized"service concept,strictly controlling the epidemic while focusing on passengers’experience.In the past few days,the airport issued"10 Service Measures"of 2020 based on the passengers’demand,in order to optimize the check-in procedure,create a comfortable environment,highlight the diverse cultural service products,and build a warm harbor for the passengers.Shanghai Pudong International Airport has been proposing the"10 Service Measures"for five years in a row,bringing convenience to the passengers and expanding the influence of this Shanghai br and.