地铁车站环境下智能语音识别技术和方案分析

Analysis of Intelligent Speech Recognition Technologies and Solutions in Metro Station Environments

探讨地铁车站智慧客服中智能语音功能的语音识别技术,针对地铁车站的环境分析使用场景,并对不同类别的拾音麦克风进行对比,测试不同设备的实际拾音和降噪效果,最终提出针对车站环境的语音识别方案及结构安装要求。实验结果表明,采用所提方案的语音识别精度较高,说明该方案整体效果较好。

This paper discusses the voice recognition technology of the intelligent voice function in the intelligent customer service of the subway station,analyzes the use scenarios for the environment of the subway station,compares different types of microphone,and tests the actual pickup and noise reduction effects of different equipment,finally,the requirements of speech recognition solution and structure installation in the station environment are proposed.The experimental results show that the speech recognition accuracy of this solution is high,which shows that the solution has good effect.