城市文化旅游与公共服务设计研究

Research on Urban Cultural Tourism and Public Service Design

产品经济的时代渐行渐远,以服务为主导的新经济时代悄然来临,给社会和产业带来了结构性的变化。城市文化旅游与公共服务设计之间日益融合,在旅游业中发挥着至关重要的作用。通过对城市文化旅游与公共服务体系及方法进行讨论与分析,提出基于创造性问题解决理论(TRIZ)的公共服务设计,阐述城市文化旅游公共服务体系中的服务蓝图,旨为城市文化旅游的发展带来新的思路。

The era of product economy is gradually fading away,and the new economy era dominated by service is quietly coming,which brings structural changes to the society and industry.The integration of urban cultural tourism and public service design is playing a crucial role in tourism.This paper discusses and analyzes the urban cultural tourism and public service system and methods,puts forward the public service design based on theory of inventive problem solving(TRIZ),expounds the service blueprint in the public service system of urban cultural tourism,and aims to bring new ideas for the development of urban cultural tourism.