摘要
针对长流程的家庭业务终端销售中存在的办理流程复杂、受理耗时长、终端易录错等问题,本文通过研究与设计"前台点选式"+"后台派单式"的销售模式,将"终端信息录入"彻底剥离至后台,有效提高了业务办理效率,为用户提供了一站式的业务受理体验,同时也为家庭终端的全渠道一站式销售及家庭终端的精细化管理奠定了较好的基础。
For the long process of family business terminal sales there are complex processing process,long time to accept,terminal easy to record errors and other problems,in the article,we research and design"front desk type"+"background sent unitary"sales mode,strip the"terminal information recorded"to the background thoroughly,effectively improve the efficiency of the business to deal with,to provided users with a one-stop business experience,but also for the whole family terminal channel one-stop sales and domestic terminal company laid the foundation to teach well.
作者
李文姿
LI Wenzi(Business College of Shanxi University,Taiyuan 030031)
出处
《办公自动化》
2020年第20期61-62,共2页
Office Informatization
关键词
家庭终端
派单式
一站式
精细化
domestic terminal
send the unitary
one-stop
fining