摘要
门诊抽血室工作量大,抽血时间段较集中,患者滞留时间长,易发生护患矛盾,现就门诊抽血室潜在的护理安全问题进行分析,制定相应的防范对策,改善护患关系,提升满意度。
The outpatient phlebotomy room workload,blood time relatively concentrated,with a long residence time,prone to nurse patient conflict,the outpatient phlebotomy nursing potential security problem analysis,formulate corresponding preventive measures,improve the relationship between nurses and patients,improve satisfaction.
作者
张海丽
ZHANG Hai-li(The First Hospital of Nanchang City,Nanchang 330002,Jiangxi,China)
关键词
抽血
护理安全
防范对策
Phlebotomy
Nursing safety
Countermeasures