优质护理在骨科的应用

Application of High Quality of Nursing Care in the Department of Orthopedics

提高骨科服务质量,改善护患关系,提高护士整体素质,缩短患者住院周期,提高患者满意度。我科通过微笑服务,细节服务,超前服务,在患者入院、检查、治疗、护理以及出院回访都提供了优质护理。而且通过护士对患者全方位员宣教。实行优质护理后,医患和谐、减少了医疗纠纷,使患者及家属满意。

To improve the quality of Department of orthopedics services,improving the relationship between nurses and patients,improve the overal quality of nurses,shorten the patient cycle,improve patient satisfaction.The smiling service,details of services,service in advance,fol ow-up for patient admission,examination,treatment,nursing and provide high quality nursing care.The nurse education on the ful range of member.The quality of nursing care,the harmony between doctors and patients,reduce medical disputes,make patient and family satisfaction.