摘要
门诊注射室护士每天与不同年龄、性别、职业和文化背景的患者打交道,所以必须掌握护患沟通技巧与方法,对患者用良好的外在形象、语言、用爱心、微笑、真情和技术来沟通。
Nurses in outpatient injection room every day with dif erent age,gender,occupation and cultural background of the patient in dealing,it must master the skil s of nurse patient communication and method,with a good external image,language,with love,smile,truth and technology to communicate with.
作者
陈春秀
王雪梅
付冬莲
CHEN Chun-xiu;WANG Xue-mei;FU Dong-lian(Xiajiang County People's Hospital,Xiajiang 331409,Jiangxi,China)
关键词
门诊注射室
护患关糸
沟通方法
Outpatient injection room
Nurse patient relationship
Communication method
