期刊文献+

简论口碑营销 被引量:5

A Powerful Marketing Means—Word-of-mouth Marketing
下载PDF
导出
摘要 口碑营销,因其具有成本低、可信度高、传播速度快等现代传媒所无法比拟的优点,成为市场营销的一把利器。企业应为口碑营销奠定坚实的基础,并通过意的顾客、意见领袖、大众传媒和内部员工等载体,将其传播出去,以影响消费者的购买行为,提高企业品牌知名度。 Word-of-mouth marketing,as a longtime marketing means,has become an efficient marketing method with unique advantages such as low cost,high credibility and fast spreading compared with contemporary mass media.Enterprises should build up solid base for positive word of mouth,and with the help of satisfied consumers,opinion leaders and mass media and with the efforts of their staff members,disseminate them so as to influence the act of consumer's purchase,and gain the popularity of the product brand.
作者 于颖
出处 《大连民族学院学报》 CAS 2007年第6期41-43,共3页 Journal of Dalian Nationalities University
关键词 口碑营销 意见领袖 传播路径 word-of-mouth marketing opinion leader communication path
  • 相关文献

参考文献4

二级参考文献14

  • 1[2]Silverman,George.The Power of Word of Mouth[J].Direct Marketing,2001,64(5):47-53.
  • 2Bansal, Harvis S. , Peter A. Voyer. Word-of-mouth Processes Within a Services Purchase Decision Context[J]. Journal of Service Research, 2000, 3(2) : 166-177.
  • 3Brlstor, Julia M.. Enhanced Explanations of Word-of-mouth Communications: The Power of Relationships[J]. Research in Consumer Behavior, 1990, (4): 51-83.
  • 4Bruce, Money R. , Mary C. Gilly, and John L. Graham. Explorations of National Culture and Word-of-mouth Referral Behavior in the Purehase of Industrial Services in the United States and Japan[J]. Journal of Marketing, 1998, 62(10) : 76-87.
  • 5Bruce, Money R.. Word-of-mouth Referral Sources for Buyers of International Corporate Financial Services[J]. Journal of World Business, 2000, 35(3): 314-329.
  • 6Duhan D. F. , Johnson S. D. , Wilcox J. B. , Harrell G. D.. Influences on Consumer Use of Word-of-mouth Recommendation Sources[J]. Journal of Academic Marketing Science, 1997, 25(4): 283-95.
  • 7Fitzgerald, Bone Paula. Word-of-mouth Effects on Short-term and Long-term Product Judgments[J]. Journal of Business Research, 1995, 32: 213-223.
  • 8Gilly, Mary C. , John L. Graham, et al.. A Dyadic Study of Interpersonal Information Search[J]. Journal of the Academy of Marketing Science, 1998, 26: 83-100.
  • 9Harrison-Walker, L. Jean. The Measurement of Word-of-mouth Communication and an Investigation of Seviee Quality and Customer Communieation as Potential Antecedents[J]. Journal of Serviee Researeh, 2001, 4(8): 60-75.
  • 10Money RB, Gilly MC, Graham JL.. Explorations of National Culture and Word-of-mouth Referral Behavior in the Purchase of Industrial Services in the US and Japan[J]. Journal of Marketing, 1998, 62(10): 76-87.

共引文献59

同被引文献17

引证文献5

二级引证文献7

相关作者

内容加载中请稍等...

相关机构

内容加载中请稍等...

相关主题

内容加载中请稍等...

浏览历史

内容加载中请稍等...
;
使用帮助 返回顶部