拥有健康积极的心态 搞好读者服务工作

Well Serving the Audience with a Healthy and Active Attitude

在图书馆,从事为读者服务的工作,需要拥有健康积极的心态。本文试图从心态、性格、服务礼仪等一些具体细节浅略阐述图书馆作为"软件"的服务,希望在为读者服务工作方面起到一些帮助。

A healthy and active attitude is urgently needed in the library service.The paper shows the library service as a 'soft' service in the respects of the attitude,personality,service manners and so on in the hope of improving the service.