情商模型在工作场所的应用
Applying Emotional Intelligence in the Workplace
摘要
近年来,工作场所中攻击性或破坏性行为的普遍性及其所带来的成本越来越受到人们的关注.本研究的目的就在于开发出一个模型来描述工作场所的攻击性或破坏性行为与情商之间的关系:情商可以作为工作场所行为选择的调节器,情商的五个要素自知之明、自我调节、自我激励、同情心、社交技能程度的高低会影响由某一触发事件引起的行为选择.研究还对模型在工作场所中的具体应用提供了建议.
出处
《中国管理科学》
CSSCI
2006年第z1期69-74,共6页
Chinese Journal of Management Science
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