1[2]Hofstede,G.H.Culture's Consequences:International Differences in Work-related Values.Beverly Hills,CA:Sage,1980.
2[3]Schwartz.S.H.A Theory of Cultural Values and Some Implications for Work.Applied Psychology[J].An International Review.1999,(48):23-47.
3[4]Linda et al.Cross-cultural Invariance of Measures of Satisfaction and Service Quality[J].Journal of Business Research.2004,(57):901-912.
4[5]Anna S.Mattila.Paul G.Pattarsan.Perceptions of Service Recovery Efforts[J].Journal of Retailing.2004.(80):196-206.
5[6]Yadong Luo.Building Trust in Cross-Cuhural Callaborations:Toward a Contingency Perspective[J].Journal of Managemant.2002,28(5):669-694.
6[7]Kristian Moller,Senja Svahn.Crossing East-West boundaries:Knowledge sharing in intercultural business netwarks[J].Industrial Marketing Management.2004,(33):219-228.
7[8]Dickson M.W..Den Hartog D.N..Mitchelson J.K.Research on Leadership in a Cross-cultural Context:Making Progress,and Raising New Questions[J].The Leadership Quarterly.2003.(14):729-768.
8[9]Sylvie Chevrier.Cross-cultural Management in Multinational Project Groups[J]journal of World Business.2003,(38):141-149.
9[10]OECD.OSLO Manual:Guidelines for Collecting and Interpreting Innovation Data[M].3rd edition,2005.
10[11]Souder W.E.,Jenssen S.A.Management Practices Influencing New Product Success and Failure in the United States and Scandinavia:A Cross-Cultural Comparative Study[J].The Journal of Product Innovation Management.1999,(16):183-203.
6Graen G, Chun Hui. Managing changes in globalizing business: how to managecross-cultural business partners.Journal of Organizational Change Management, 1996;9(3):62-72