1Jack Campanella.Principles of Quality Costs-Principles,Implementation and Use (3^rd Edition)[M].ASQ Quality Press, 1999:27-68.
2Porter,L.J. and Rayner,P.Quality costing for total quality management[J]. International Journal of Production Economics, 1992, Vol.27:69-81.
3Gamal S.Weheba,Ahmad K.Elshennawy. A revised model for the cost of quality[J]. International Journal of Quality & Reliability Management. 2004,21(3):291-308.
4Gary Zimak. COST OF QUALITY(COQ):WHICH COLLECTION SYSTEM SHOULD BE USED? [J]. ASQ's 54th Annual Quality Congress Proceedings. 2000.
5Andrea Schiffauerova,Vince Thomson. Cost of Quality:A Survey of Models and Best Practices[J]. Submitted to the International Journal of Quality and Reliability Management.
