虚拟参考咨询服务隐私权保护机制构建

The Construction of the Privacy Protection Mechanism in Virtual Reference Service

虚拟参考咨询中涉及的用户隐私包括:用户登记的私人信息、用户所进行的科研课题的动态信息、合作虚拟参考咨询中泄露的私人信息等。要构建虚拟参考咨询服务隐私权保护机制,须从以下几个方面入手:图书馆与虚拟参考咨询软件商合作;图书馆制订保护虚拟参考咨询中用户个人隐私的章程;健全法律法规,为用户隐私保护提供根本保证;指导和规范用户隐私保护行为;加强行业自律,提高图书馆信息服务的信任度;注重技术保护,为用户构筑隐私保护的可靠屏障;开展用户教育,增强用户自我保护意识和能力;对隐私权保护的限制。

The privacy of users involved in the virtual reference service includes: the private information of the registration, the dynamic information of research projects carried out by users, the leaking private information in the cooperative virtual reference service, and so on . The construction of privacy protection mechanism in the virtual reference services should be carried out from the following aspects: the library should cooperate with the manufacturer of the virtual reference software; the library should...