高校图书馆网络咨询服务中渗透心理健康教育之探索

On Network Consulting Services of the University Library Penetrating into the Mental Health Education

高校图书馆网络咨询服务完全能在着力解答广大读者学习、科研方面疑惑的同时,对大学生开展心理健康教育。开展此项工作时,咨询人员应该与读者建立良好的咨询关系,切实解决读者提出的问题,灵活采用非指示性原则,回复语言要富有技巧性。当然,这就要求网上参考咨询馆员具备健康的身心、高度的自我认识、广博的学识以及敏锐的咨询能力。

University library network consulting services could carry out the mental health education to university students, at the same time of answering questions of readers study and research. Consultants should establish good relationships with readers, solve readers problems effectively, use the non-indicative principles flexibly, and answer readers skillfully, all of which require consultants with healthy physical and mental, the high degree of self-awareness, broad range of knowledge and sharp consultative c...