摘要
Human factors engineering and quality management are different research branches in the field of industrial engineering.A basis for interaction based on the concepts and techniques of human factors engineering and quality management with some practical examples of cooperative effect is defined in this paper.The specific challenges about the quality management in manufacturing and service are presented to demonstrate that the human factors analysis of quality problems leads to new tends for integrated development.
人因工程和质量管理是工业工程领域的两个不同研究方向 ,基于人因工程和质量管理的理念与技术的交叉研究 ,结合两个具有协同效应的实例 ,论证了二者之间的相互促进作用 .面对质量管理在制造业和服务业中的挑战 。
